Ask Us a Question

Here are some of the common questions we are asked.

Is Web Site Pricing Current?

We try to keep our web site updated. We will confirm tour pricing when replying to a client inquiry.

How do I book a Tour?

You can book any of our Day Tours through Email, Phone or message app.

We need to know the Tour Date, Number of people (if children please state ages), Travel Details (flight / ferry schedule)

See our Booking Info Page

Is a Deposit Required?

To give a Confirmed Booking we will require a P 500 Reservation Fee / Tour Booked (Deducted from tour balance).

This deposit must be paid a Minimum of 5-7 Working Days prior to the tour date. In some cases we may waive this requirement, this is solely at our discretion. 

Dolphin Watching & Island Hopping Tours require full payment at least7 days prior to the tour date

Modes of Payment?

We can accept payment via any of the following methods:

  • BPI (Bank Of The Philippine Islands)
  • BDO (Banco De Oro)
  • LBC
  • Palawan Express
  • Western Union
  • M.Lhuillier
  • Cebuana Lhuillier
  • PayPal (5% Fee will be charged)
  • Credit / Debit Card (5% Fee will be charged)

See our Tour Booking info Page

Do you have a Cancellation Policy?

CANCELLATION POLICY

A. Reservation Fee non-refundable if tour is cancelled by client

B. If client has paid in full and cancels more than 48hrs prior to the tour date a full refund minus reservation fee/s will be given

C. Reservation Fee Refunded in Full if we are unable to offer the tour as booked

D. Hotel bookings are non refundable under any circumstance

E. Cancellations due to acts of God (bad weather etc) no refund of Reservation Fee, Tour can be rebooked

Are Cebu City / Mactan Hotel Transfers Included on Bohol Day Tour

Bohol Tours originating in Bohol (Tagbilaran or Panglao) include pick-up & drop-off from Tagbilaran Ferry Port, Panglao Airport or any Tagbilaran / Panglao Hotel on the day of the tour.

Cebu Hotel / Resort to Cebu Pier 1 Transfers are not included, but can be arranged – inquire for pricing.

Cebu Tours include pick-up / drop-off from any Cebu City or Mactan Hotel. Depending on travel arrangements we can also arrange Mactan Airport or Cebu Ferry Port pick-up / drop-off.

Are Ferry Tickets included in the tour pricing?

Unless Indicated on the tour page, ferry tickets are additional to the tour pricing.

Our Bohol Tours are priced as starting from Tagbilaran Ferry Port, Panglao Airport or any Tagbilaran / Panglao Hotel.

Please contact for more information regarding this matter

Are your Tours Private?

All of our Tours are  Private, Cars, Vans or Boats are not shared with other guests

Is Accommodation Included?

Our Bohol & Cebu Day Tours do not include Hotel Accommodation unless we are offering a fully inclusive Tour Package.

We advise clients to search online for Hotels as the booking sites offer a wide range of hotels to suite different budgets. 

We can arrange accommodation on request. 

What should I wear or bring?

If you are taking our Bohol, Panglao or Cebu City Tours, it is advisable to wear comfortable shoes as there will be plenty of walking and loose fitting clothing.

For the our Marine Tours (Dolphin & Whale Watching etc) wear footwear that can get wet, a towel and swimming attire if you plan to snorkel or swim.

Its always advisable to bring some bottled water and snacks.

Still need help? Send us a note!

For any other questions, please email us at:

BoholLife@gmail.com

or call message us on +639162808522 – iMessage, WhatsApp, Viber